Microsoft Office Communication Server, OCS 2007 & Lync 2010

Course : Deploying, Configuring and Administering Microsoft Lync Server 2010 (10533)

Description

This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice.

Audience

This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment.

At course completion

After completing this course, students will be able to:

- Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
- Deploy Lync Server 2010
- Configure users and rights using Role Based Access Control (RBAC)
- Deploy and manage Lync 2010 clients
- Configure and manage external user access using the Edge server role
- Deploy basic Enterprise Voice functionality
- Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
- Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
- Configure the Response Group Service, including agent groups, queues, and workflows
- Configure and manage conferencing
- Configure and use archiving and monitoring
- Perform backup and restore of Lync Server 2010 critical data
- Improve bandwidth management using Call Admission Control (CAC)
- Configure and deploy Enhanced 9-1-1
- Configure a Survivable Branch Server for a branch office

Prerequisites

Before attending this course, students should understand:

- Networking fundamentals, including TCP/IP/UDP, DNS
- Active Directory principles and management
- Windows Server 2008 fundamentals
- Public Key Infrastructure (PKI)
- Exchange Messaging concepts
- PowerShell basics
- SQL Server concepts and operation

Course outline

Module 1: Features and Architecture of Microsoft Lync Server 2010
Module 2: Deploying Microsoft Lync Server 2010
Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
Module 4: Client and Device Deployment and Management
Module 5: External User Access
Module 6: Configuring Basic Enterprise Voice Functionality
Module 7: Extending Enterprise Voice Functionality
Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
Module 9: Implementing Response Groups
Module 10: Conferencing in Microsoft Lync Server 2010
Module 11: Monitoring and Archiving
Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
Module 13: Call Admission Control
Module 15: Voice Resiliency Features of Lync Server 2010